lineagewear

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General Inquiries: help@lineagewear.com 

Our email is only checked during standard business hours, Eastern Time. We try not to respond to emails during nights and weekends, as we believe it is crucial to maintain a firm work life separation. Thanks for understanding!

 

Returns and Exchanges: Please see our Returns page.

Snail Mail: Lineagewear PO Box 1703 Rutherford, NJ 07070

 

Hey, why don't you have a phone number? Great question! We are an small, independent company. Handling customer service via email allows us to keep track of every step of every interaction. If we were to give out a phone number, chances are good that we would be away from a computer during a call, and would be WAY more likely to lose track of an order (and nobody wants that).

As we grow as a brand, we hope to remedy this in the future. We know it's occasionally frustrating, and we deeply appreciate your understanding.

 

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